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Principals Acknowledge Customer Service

School	Name	Role	Reason for Acknowledgement
Elementary Schools

Bachrodt	Lorena Gaeta	Teacher	going out of her way to translate for parents at a GATE meeting
	Bertha Marquez	COA II	greeting people so politely with her name when answering phones
	Sean Hashimoto	Teacher	greets new parents and students to our school, even if they are not his students

Empire Gardens	Paolo Cardona	Teacher	going out of her way to help a mom going through a difficult situation
	Cindy Burns	Nurse	helping out an adult with her ESL questions after school hours
	Ana Goehring	Instructional Associate	helping in the front office when the secretary was running late without anyone ask her

Galarza & Hammer	Sue Avila	Secretary	keeping the principal on a schedule; professionally working with community and staff
	Terry Ruiz	COA II	greeting parents & students in a professional yet friendly way
	Leslie Pickering	CPA	supporting a clean, efficient work environment
	Carol Baker	Program Assistant	contributing to support of ALA students & parents through phone calls, CELDT testing, written translation, childcare, tutoring
	Rick Dominici	Contractor for Pre-school building	keeping principal up to date on progress of project, following thru on everything he said, providing closure to the project by emailing me a “thank you!”

Grant	Juan Mejiá	Custodian	Always willing to help anyone and always with a smile- always above the call of duty!
	Ana Palacios	Secretary	Greeting everyone with respect, always helpful- a pleasure to work with !
	Maria Rodriguez-Bowen	Teacher	Going “out –of-her” way to assist fellow teachers & principal

Hacienda	Melissa Nakamura	School Secretary	highly efficient, very welcoming, viewed as a valued resource by staff, students and administration. Melissa is a first-class meeter of needs!
	Jiunn Chang	COA II/ Registrar	pleasant, helpful, friendly, and an asset to the Hacienda “front line,” meets and greets visitors, always with a smile
	Marcello Camacho	Custodian	Always willing to lend a hand, cheerful, well-liked by all, does a great job representing Hacienda in a positive way

Los Alamitos	Lynne Watch	PTA President	Above and beyond service for the school even more than the requirements of PTA president.
	Judy Rush	COA II/Registrar	Friendly, courteous service, always willing to do anything asked of her, she goes the extra mile!
	Reed Canerday	Parent	Helpful, attended Community Conversation, gives service to the school

Reed	Ann Quinnell	Secretary	Always has a smile on her face, treats our clients with respect
	Dawn Wallingford	Parent	Always positive and energetic with Reed’s “Power Paws” program
	Linda Schwarz	Teacher	Always coming to work with a “can do” attitude and enthusiasm to teach

Simonds	Shalla Villett	Food Service	Friendly and positive attitude with students and parents
	Jim Briscoe	Custodian	Always being positive to staff requests
	Diana Muzyka	Clerk	Handling a difficult situation with a staff member in a professional manner

Terrel	Nancy Bautista	Secretary	Always courteous and helpful to parents
	Mary Ann Ferriera	Registrar	Always courteous and helpful to parents
	Donna Strah	Health Clerk	Courteous and helpful to parents and students

Williams	Joanna McGrady	Secretary	Outstanding Customer Service
	Antia Giluso	COA II	Outstanding Customer Service
	Carole Sonsini	Health Clerk	Outstanding Customer Service

Middle Schools

Bret Harte	Julie Herbert	ASB Clerk	Continued excellence in meeting the needs of our parents and our students
	Delores Dalin	Attendance	Continued excellence in meeting the needs of our parents and our students
	Slyvia Orlowise	COA I	Continued excellence in meeting the needs of our parents and our students
	Shannon Pope	Health Clerk	Continued excellence in meeting the needs of our parents and our students

Hoover	Claudia Aguilera	Parent Liaison	Warm, welcoming helpful attitude to parents, students and staff
	Maureen Ross	Student/Family	Support Caring outreach to students and parents
	Pearl Vasquez	Library Media Clerk	“Perpetually Positive” and accommodating

Willow Glen Middle	Hector Velasquez	Instructional Associate	Great team player, helping English learners to succeed in everyway
	Reynaldo Jaurequi	Head Custodian	Goes beyond the Call of Duty! helps everyone and does a great job
	Carlos Aguiniga	Custodian	Works great under pressure and always with a smile!

High Schools

Pioneer	Cindy Wolpin	COA I Student Services	Positive professional help she gives to everyone
	Sue Wadiak	Attendance Clerk	Always friendly and kind to all
	Nora Youngquist	Secretary	Professional help always on the phone

Learning Options
Pioneer Plus	Karen Perez	Teacher	Always on the lookout for interesting Web sites that provide information and lessons for the Learning Options teachers- she willing shares this with everyone.
Liberty	Gilda Rail	Teacher	Drafted the first United Way mini-grant and shared this with others as a model of excellence
Willow Glen Plus	Angel Winn	Counselor	Went above and beyond to retrieve the Climate Survey response sheets from parents

Principals Acknowledge Customer Service • • •

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