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Formal Complaints

If an issue remains unresolved after following the Issue Resolution Procedure, a formal complaint may be submitted using the district’s complaint policies, regulations, and procedures.  Complaints will be reviewed within the timeframe specified in the applicable policy and procedures.

San José Unified has established procedures for handling different types of complaints in accordance with the California Education Code.  These complaint procedures are governed by the Board of Education policies and regulations. 

Complaint forms should be submitted to:

Director of Student Services
San José Unified
855 Lenzen Avenue
San José, CA 95126

Types of Complaints